Privacy Policy

Hello from Apollo Tv IPTV! We are dedicated to ensuring the security of your personal information and your privacy rights. If you have questions or concerns about our policies or your data, please don't hesitate to contact our support team.

1. Data We Collect

We collect personal information that you willingly provide when registering for our IPTV service, expressing interest in learning about us or our products and services, or by contacting us in other ways.

We collect personal information, which includes:

• Contact Information: Your email for account setup and correspondence purposes.
• Payment Data: We gather necessary information to handle your payment during purchases, including your payment method number (like a credit card number). This payment data is securely stored by our payment processor, so please review its privacy policies.
• Device and Connection Information: We automatically gather your IP address and device information (such as device type and operating system) whenever you access our service. This is important for service delivery and security.

2. How We Use Your Data

We leverage the information we acquire or receive:

• To provide and manage your account. We handle your data to build your account and keep it operational.
• To process transactions. Your details are processed to generate billing for our services utilized.
• To send administrative information. Your email might be utilized to provide updates regarding your account, modifications in service, and policy changes.
• To protect our Services. We employ IP and device information to ensure security, focusing on preventing unauthorized access and addressing DDoS attacks.

3. Legal Bases for Processing

We handle your data based on these legal justifications:

• Consent: If you have provided explicit consent, we might process your data for a specific purpose involving your personal information.
• Legitimate Interests: Your information may be processed when it is reasonably required to fulfill our legitimate business purposes, including service execution and fraud prevention.
• Performance of a Contract: If we have entered into a contract with you, we may utilize your personal information to satisfy the terms outlined in our agreement.

4. Data Retention

We will retain your personal information solely as long as it is needed to achieve the goals specified in this privacy policy, except when a longer retention period is required or allowed by law, such as for tax, accounting, or legal reasons.

5. Cookies & Tracking Technologies

We may employ cookies and similar tracking technologies to access or store data. These are primarily functional cookies essential for the correct operation of our website and client area. We do not use invasive tracking cookies for advertising.

6. Third-Party Services

We can share your information with outside vendors, service providers, or agents that offer services for us or on our behalf, requiring access to your data to perform their functions. Examples include:

• Payment Gateways: To handle your payments safely.
• Analytics Providers: We leverage analytics like Google Analytics to refine our services. Data shared is mostly aggregated and anonymized for security.

7. Data Security

We have adopted relevant technical and organizational security strategies to protect any personal information we process. Nevertheless, please keep in mind that we cannot guarantee the internet's total security.

8. Your Data Protection Rights

Your rights related to personal data can depend on your specific geographical location.

• The right to access – You possess the right to request copies of your personal data.
• The right to rectification – You hold the right to ask for corrections on any information you think is wrong.
• The right to erasure – You possess the right to seek the elimination of your personal data, under particular terms.
• The right to opt-out – Feel free to unsubscribe from our marketing and promotional messages at any time.

To assert these rights, kindly contact our support team.

9. Children™s Privacy

Our service is not aimed at users younger than 18 years. We do not purposely collect personal details from anyone under the age of 18.

10. Contact Us

Should you have any questions or remarks on this policy, contact our support team.